&joy Coaching is committed to protecting your personal information. This privacy policy explains how we collect, use, and protect any personal information you provide when using this website or during our business relationship.

1. What Data We Collect:

We may collect your name, email address, phone number, and any other information you choose to share when you contact us or become a client. During our coaching or consulting relationship, we may collect and store further information relevant to our services.

2. Why We Collect Data:

We use your data to:

• Communicate with you.
• Provide coaching, consulting, or facilitation services.
• Maintain records in compliance with legal requirements.

3. Legal Basis for Processing:

We process personal data based on:

• Your consent (when you contact us).
• The performance of a contract (when we engage in a coaching/consulting/facilitation relationship).
• Legitimate interests (such as responding to inquiries).

4. Data Storage and Retention:

We store your personal data securely in encrypted, strictly-limited-access cloud storage. Personal information is retained for the duration of the agreed services and as required for legal or tax purposes. Unnecessary data will be securely deleted.

5. Sharing Data:

As described in our contract or coaching agreement (if relevant) and according to the ethical standards of the ICF (International Coaching Federation), all information shared during coaching sessions is confidential and will not be shared without your explicit consent unless legally required. Your data is stored securely using password-protected systems and encrypted tools.

We do not sell your personal information. We may share it with third parties such as our accountants or email service providers if necessary, ensuring compliance with GDPR.

6. Your Rights:

You have the right to access, correct, or request deletion of your data. You can contact us for any privacy-related requests.

7. Data Security:

We take appropriate technical and organizational measures to protect your data, including secure hosting and encryption where applicable.

8. Contact:

If you have any questions about this privacy policy or your data, please contact us.